Primary Purpose:
Plan, design, implement, operate, monitor, and support technical solutions relating to all cloud services needs of the college.

Essential Duties:

• Administer cloud services and systems, primarily Windows, secondarily Linux and other systems.
• Build and maintain operational tools for deployment, performance, security and cost monitoring, and analysis of cloud services and systems.
• Plan, execute, facilitate, and/or support projects and staff relating to the transition and/or migration of non-cloud resources into cloud services, both within Information Technology Services and for other college staff and organizations.
• Provision, configure, monitor, and maintain cloud services and security access, both via available web-based management consoles, scripts, and automation tools.
• Implement and maintain operational and tools for backups and disaster recovery of on-premise systems and cloud services/resources.
• Produce and maintain documentation and records relevant to the areas of responsibility.
• Troubleshoot cloud resources and assist with troubleshooting cloud-dependent services as needed.
• Maintain proficiency in server administration, cloud system administration, and cloud DevOps technologies and practices.
• Train and supervise student employees and network/telecom technicians as assigned and assist in evaluating training needs.

• Analyzing and troubleshoot all issues.
• Establishing and enforcing standards and procedures.
• Evaluating and recommending evaluate existing and future cloud technology and services with respect to their applicability to the college.
• Establishing best practices in all technical areas, such as system administration, cloud security, cost and performance monitoring, and cloud services.
• Establishing and maintaining security of all cloud services.
• Assessing technical needs of a department.
• Estimating resource requirements for developing specialized software.

• Perform occasional duties of Senior Technical Programmer. Perform other related duties as required or as assigned by the Manager of Technical Services.