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People's Credit Union Appoints Liz Kay as Head of Member Service Center

General News ArticleHuman InterestPress Release

Brings Expertise in Strategic Thinking and Team Development
 
People’s Credit Union (PCU) announced the appointment of Liz Kay as Head of Member Service Center. Reporting to the Head of Retail, Kay will be responsible for the successful operation, leadership, and daily oversight of the Center, as well as the implementation and utilization of new technology, and the continued enhancement of the Center’s ability to serve PCU members.
 
“I’m delighted to welcome Liz to our team,” said Terri Raymond, Head of Retail. “With her extensive service center experience and a strong track record of relationship building, she is well-positioned to deliver the extraordinary service that our members expect from People’s Credit Union.”
 
Kay has spent more than 30 years in supervisory call center roles for Citizens Bank, Bank of America Corp., CVS Health Corporation, AAA, and, most recently, BankNewport. She resides in Providence with her husband and two children.
Liz Kay, Head of Member Service Center
ABOUT PEOPLE’S CREDIT UNION
Founded in 1922 and headquartered in Middletown, RI, People’s Credit Union is a purpose-driven, member-owned, state-chartered, community credit union that serves as a catalyst for positive change in the community through its member engagement and community support. Known for its wide array of personal banking and business banking products & services, including personal, mortgage, and business lending, membership is open to all individuals. All deposits are insured up to $250,000 by the National Credit Union Administration (NCUA), an agency of the federal government. For more information visit www.peoplescu.com.
 
 
 

People's Credit Union Appoints Liz Kay as Head of Member Service Center