Amica Mutual Insurance Company’s board of directors has appointed Edmund (Ted) Shallcross III, president and chief executive officer, as chair of the board. This change underscores the company’s belief in Shallcross’ exceptional leadership and commitment to strategic growth.
Since assuming the role of president and chief executive officer in October 2022, Shallcross has propelled Amica to new heights. He has established a clear executive vision for the 119-year-old mutual insurer that prioritizes world-class products and customer experience, technology-driven operational excellence, and a thriving workplace culture. The strong future-ready focus is balanced by an adherence to Amica’s long-standing values and dedication to the community.
Under Shallcross’s leadership, Amica has fortified its financial position through disciplined underwriting, exceptional service delivery and a focus on operational efficiency. In 2025, Amica strengthened their balance sheet, including reaching the second-highest surplus level in company history, an important measure of the company’s ability to be there for its policyholders.
The company has continued to earn national recognition for customer satisfaction, workplace excellence and financial strength — including its most recent JD Power honor as the #1 Insurance Company in the U.S. Property Claims Satisfaction Study (its 67th overall award from JD Power), continued recognition on Forbes’ America’s Best Insurance Companies list, and AM Best’s Superior financial strength rating. Amica has also been recognized as a Platinum winner in the inaugural Where You Work Matters list, as well as on Newsweek’s Greatest Workplaces lists for both Diversity and Women. Strategic partnerships have further amplified Amica’s national footprint and reinforced its community impact. Notably, collaborations with the Boston Celtics, Jayson Tatum and Penn State have increased brand awareness in ways that align with Amica’s service-led culture, reflecting the company’s ongoing dedication to the communities it serves.
“Ted’s leadership demonstrates a clear and thoughtful vision for Amica’s future,” noted Jill Avery, lead director of the board. “He is dedicated to maintaining the traditions that have made Amica successful for over a century, while also showing the courage and foresight to embrace changes that will guide us into the next century. This makes him an excellent choice to serve as chair.”
Shallcross holds a master’s degree in strategic management from Indiana University’s Kelley School of Business as well as a bachelor’s degree from the College of the Holy Cross. He has also been awarded an Honorary Doctorate of Business Administration from Bryant University, reflecting career and community achievement.
Shallcross is active in both industry-related organizations and the community. He serves on the board of directors of the American Property Casualty Insurance Association (APCIA), The CEO Partnership for Rhode Island, the Greater Providence Chamber of Commerce, and the American Cancer Society’s New England Chapter of CEOs Against Cancer.
“As chair, I look forward to working closely with our very talented board and leadership team to ensure Amica remains focused on what matters most — our people, our policyholders and the long-term strength of our mutual company,” Shallcross said.
About Amica Insurance
Amica is the longest standing mutual insurer of automobiles in the U.S. A direct writer, Amica also offers home, life, marine and umbrella insurance, as well as annuities. Founded in 1907 on the principles of outstanding service, Amica creates peace of mind and builds enduring relationships with its policyholders. That mission is supported by thousands of employees across the country. Visit Amica.com.
